I think the forum has to be a more "easily" navigated place, and perhaps a bit more "advertised".
Currently the forum it difficult to navigate or find sections.
It took me 3-5 clicks just to find suggestions.
Now im not sure how this is acheived, or what a better layout might be, but people prefer to just talk and post paragraphs on chat because it's easier than navigating the Forum.
Another thing is the awareness of a forum, it's not really a common thing, Crypto sites don't notmally have forums.
So in order to get new people using it, i think it needs to be made more clear it exists.
One final note, it that in the end this is a casino.
80-90% of people are here to gamble their income away, or risk it all for the big win.
Only a small percentage of people even talk in chat.
802 people online currently, and yet the same 10 people are talking in chat.
I know DuckDice tries to be a community and a "hangout" for people, but at the end of the day, majority of customers are gamblers, and gamblers have a habbit of being sad, depressed, reclusive by nature.