Frequently Asked Questions

What is DuckDice?

DuckDice is an online cryptocurrency dice game. It is a chance game built around crypto-money. In dice game player placing bets against a randomly (pseudorandom since there is no pure random) generated number. It is close to guessing numbers in lottery, but with a way higher probability of winning. Featuring exquisite design and flawless performance DuckDice offers outstanding gaming experience where reliability is treated as the highest priority.

What is cryptocurrency?

Cryptocurrency is a digital currency in which encryption techniques are used to regulate the generation of currency units and verify the transfer of funds, operating independently of a central bank. Cryptocurrency is also a kind of an online payment system where you can pay anonymously. Bitcoin is a number one cryptocurrency that is legally recognised in many countries.

Which cryptocurrencies do you support?

Currently, we support:

• Bitcoin (BTC)
• Bitcoin Cash (BCH)
• Dogecoin (DOGE)
• Litecoin (LTC)
• Ethereum (ETH)
• Monero (XMR)
• Dash (DASH)
• Ripple (XRP)
• Ethereum Classic (ETC)
• Bitcoin Gold (BTG)

More cryptocurrencies can be added in the future.

How to play?

1. Create an account. You can simply start by choosing username and securing account by setting a password and an e-mail later.
2. DEPOSIT some cryptocurrency or use FAUCET feature.
3. Set up your BET by specifying:
   • BET AMOUNT – amount of crypto-money you want to place;
   • GAME TYPE – LOW, if you think the next roll will be smaller than the target number, displayed on the field. HIGH, if you think the next roll will be greater than the target number;
   • WIN CHANCE – the lower the chance, the higher the payout.
4. Hit ROLL.

Then a random number between 0 and 9,999 will be generated and compared to the target number in the following way:

• If the chosen GAME TYPE is LOW and the random number is LESS than the target number then RESULT is WIN, otherwise LOSS;
• If the chosen GAME TYPE is HIGH and the random number is GREATER than the target number then RESULT is WIN, otherwise LOSS.

In case of WIN, your WIN AMOUNT equals to BET AMOUNT times PAYOUT to your BALANCE. In case of LOSS, your WIN AMOUNT is 0.

Please note that due to rounding WIN CHANCE to the hundredths instead of displaying all digits after comma, a user can see a different PAYOUT amount with the same WIN CHANCE.

Are all bets fair and legitimate? Can I trust DuckDice?

DuckDice uses a provable, cryptographically fair system which means you don’t have to trust us blindly, each roll is cryptographically fair and can be verified to be manipulation free.

Please read more information on Fairness page.

How can I verify my bet?

All provably fair information and instructions can be found in the BET window

To open the window you should simply click on any bet in the BET HISTORY.

How does Automatic Betting work?

Automatic Betting allows you to use a betting strategy to reduce the risk of loss.

The most familiar betting strategy is Martingale.

Automatic Betting has additional settings such as:

• ROLLS: limit automatic bets to the specified amount. Set empty if you want unlimited bets;
• LOSS MULTIPLIER: in case of LOSS, the BET AMOUNT will be MULTIPLIED by the given coefficient. Set empty to disable this feature;
• WIN MULTIPLIER: in case of WIN, the BET AMOUNT will be MULTIPLIED by the given coefficient. Set empty to disable this feature;
• MIN BALANCE: when your balance meets the specified amount, automatic betting will be stopped. Specify empty to disable this feature;
• MAX BALANCE: when your balance meets the specified amount, automatic betting will be stopped. Specify empty to disable this feature.

The common settings for MARTINGALE strategy are the following:

• WIN CHANCE: 50%;
• LOSS MULTIPLIER: 2.

How to receive Rain?

Rain algorithm picks random members from the chat, the more messages member have sent – the higher the probability to get under the bad weather.

But even if member only have sent one message he still can receive rain.

How does chat works?

You can chat with other players while playing dice. In order to start chatting you must make at least 100 bets, this is necessary measure to keep chat clean from spammers.

Our chat support full stack of emojis and you can set your avatar. All your chat messages can be edited in order to fix your typos or be deleted if desired.

You can tip, mute, ignore other members and send the rain directly from the chat. @username will make a mention of a specific user and #bet will share your bet to the chat room.

Chat rules:

• Be respectful and kind to other users
• Do not beg for coins, or encourage users to rain more
• Do not post pornography, links to competing sites, or referral links generally
• Mods / helpers and admins have the right to act to keep chat pleasant always
• If you have a problem with another user, contact us via live support or PM's

Do you have a mobile app?

Our site is fully optimised for mobile, just open it at any browser on any mobile device and play as usually.

What happens if I refresh page?

When you are playing manually page refresh affects nothing in your game.

When you are playing using autobet page refresh stops it.

Result of your next bet depends SOLELY on Server Seed, Client Seed and Nonce. Read more here.

Server Seed, Client Seed and Nonce changes ONLY during Randomization, please ming that Nonce will be changed starting from the next bet. Therefore simple page refresh cannot possibly affect your bet results or luck.

Can I play from more than one browser tab?

Playing in several tabs will have no difference whatsoever from playing in one tab. All bets, despite browser tab or device are made consequently.

Please, keep in mind that multiple accounts are not allowed.

Why my bet does not appear in the Winners Spotlight?

In order to appear in the Winners Spotlight your win amount must be greater than the values below.

Why my bet does not appear in the High Rollers tab?

In order to appear in the High Rollers tab your bet or win amount must be greater than the values below.

What is the House Edge?

The House Edge on DuckDice is only 1%. It means that in long-term betting 99% of wagered amount goes to the players.

In comparison, offline casinos or real money casinos take 15% or more as the House Edge.

What is Luck?

"Luck" is a measure of how good your game is against random numbers. "Luck" does not take bets value into account. When you win more than expected your "luck" is above 100% and when you lose more than expected your "luck" drops below 100%. The more you bet the more precise is your "luck" measurement.

What is the Faucet?

The Faucet feature allows you get some amount of cryptocurrency to play with for FREE. The purpose of the faucet is to test the game with zero risk prior to depositing. You can find an information about faucet amount per one claim and number of faucets per day in "What Is The Faucet Amount?" section.

Simply click FAUCET button, win the tick-tac-toe game and get a reward.

What is Qualified Wager?

Qualified wager amount is a part of your Total Wager Amount which we take into an account while calculating your Level.

Qualified wager amount depends on a wager age - wagered amount for today counts as 100% however, yesterday's wagered amount will be decreased by 0.5%, wager amount from 2 days ago will be decreased by 1% and so on. In other words wager amount will be subtracted by 0.5% for each day that passed since then.

Until your Faucet winnings will reach the minimum withdrawal amount, the Faucet Wager will have a negative effect on a Qualified Wager. The Negative effect equals your total Faucet Wager amount multiplied by your level coefficient (x2 for the second level, x3 for the third level, x4 for the fourth level and so on). The coefficient will be recalculated only at the beginning of a day, e.g. if you have started to play while you were level 3 and reached level 4, the coefficient will remain 3 until the next day despite how many times your level has been changed. Negative Faucet Wager will also degrade by 0.5% per day. Note, that a negative wager amount will be calculated only from a Faucet Wager below minimum withdrawal amount. If you will receive a tip from another player who is currently wagering faucet and did not reach minimum withdrawal amount same rules will apply, although no other bonuses will trigger Qualified Wager reduction.

After your Faucet winnings will reach the minimum withdrawal amount, the Faucet Wager will be counted as real money and will be eligible for Qualified Wager Amount.

What are those icons under my username?

Those are amazing duck feet that represents your rating (aka level) in the game. You level is relative and counts based on wagered amount.

How level is counted?

User level counts based on Qualified Wager amount.

Levels statistics is updated hourly.

To get on a next level you need to be on top of the most wagered list. It does not matter in which currency you wager most, all currencies are taken into an account.

Concordances are:

What is a bank account?

Bank account is a part of your main account and virtually divide your total funds into game balance and bank balance. Therefore you won't need to create second account for "bank" purposes.

The minimum amount that you can transfer to bank is:

And there is no limit for withdrawal.

What is Currency Exchange?

Currency Exchange feature allows you to trade one cryptocurrency for another instantly and on-site. Exchange has been designed for players convenience and does not serve as a primary function of DuckDice's service. You can exchange all currencies that are supported by the game, current exchange rate will be displayed during transaction.

Amounts that you can exchange are:

What is Rain?

Rain is a chat feature that allows one member to send some coins to multiple members at a time. It is usually done as a courtesy after a good win, or just to cheer up people in the chat.

What is Tip?

Tip feature allows one member to send some amount of coins to another. Transaction fee is not applicable.

Keep in mind that this feature has been designed for tipping and not for fund transfer, member will not be allowed to send his last funds to another.

What Is The Affiliate Program?

Any DuckDice member can join the referral program and earn bitcoins for referring people to play the game.

Please, find more info on 'Affiliate Program' paragraph in FAQ.

What is the minimum bet?

Currently, the minimum bet is:

What is the maximum win?

Currently, the win amount per single bet is limited to:

The limit can be changed in the future.

What is the maximum win chance?

The maximum win chance is 98%.

What is the minimum win chance?

The minimum win chance is 0.01%.

How to make a deposit?

To deposit funds simply click DEPOSIT button. A new address will be generated.

Choose desired cryptocurrency amount and make payment to the generated address.

After transaction is confirmed by cryptocurrency network, we will credit the amount to your BALANCE.

What is Instant Deposit?

We do not want our users to wait for transaction confirmations and therefore we offer to credit your deposit instantly. In order to do so your deposit has to meet following requirements:

1. Your DuckDice account must have at least 2 paws (icons under your username that represent your level);
2. Decent transaction fee in order to avoid double-spends (required fee amount will be displayed on a deposit screen);
3. If your wallet is hosted on the GreenAddress then any deposit of yours is eligible for an instant crediting, despite level, fee and amount.
4. Please mind that instant deposits will block your withdrawal ability until the transaction gets an appropriate quantity of confirmations. For non-instant deposits, the same amount of confirmations is required before crediting.
5. Any deposit with amount greater than specified below, can't be credited instantly and will require an appropriate amount of confirmations.

How long should I wait until deposit is credited?

Each deposit requires a certain number of confirmations to be done by cryptocurrency network before being credited:

1. Transaction need to have a decent network fee and propagate across the cryptocurrency network.
2. Required amount of confirmations doesn't depend on deposit amount.
3. In general, each deposit requires 5-10 minutes to be credited.

If you have problems with your deposit, please check your transaction on blockchain.info or contact support.

How to withdraw?

To withdraw your funds simply click WITHDRAW button.

Enter desired amount, your wallet address and click WITHDRAW.

Usually, we process withdrawal request in a few minutes but in some cases withdrawal request can be delayed up to 48 hours due to security check.

If you have a problem with your withdrawal, please check your transaction on blockchain.info or contact support.

Also, pending withdrawal request can be cancelled in MY TRANSACTIONS window.

What is the minimum withdrawal amount?

The minimum withdrawal amount is:

Do you have a withdrawal fee?

Withdrawal fee is required by Blockchain network miners and it is not applied by DuckDice. Essentially, withdrawal fee is a payment for using Blockchain. Even though Blockchain has increased their fee recently DuckDice still partially covers low fees for members. However, in order to speed up your transaction it is important to set good commission, otherwise transaction confirmation may took several days during Blockchain high load.

For your convenience DuckDice offers custom fees and you may check current sufficient fees on this service.

Lucky Bet bonus:

Lucky Bet bonus is periodically held to let the players earn some extra coins betting with the certain bet chance and amount. The winners will be chosen according to their bet numbers.

When Lucky Bet bonus starts players receive a notification with a bet amount and a win chance to set to take part in, program type, and prize fund amount.

How to take part in Lucky Bet bonus:

1. Make a bet with settings from the start notification: chance equal or less and bet amount equal or higher.
2. You get a bonus if your bet number is equal to the set number.
3. You don't get a bonus if your bet number is equal to the set number but chance is higher or bet amount is less than the requiered.

There are two types of Lucky Bet bonus:

• One Winner - when the only player with the right bet number, win chance and bet amount receive the bonus;
• Split - when all players with bet numbers close to winning number, right win chance and bet amount receive the bonus.

The game conditions:

• The duck will appear flying over a game screen in the random direction and in the random time;
• The duck will appear only for online users who have DuckDice game open;
• The duck will appear only for users with an open chat (therefore on mobile, it will only appear when you are in the chat);
• You can not disable the game;
• In order to win free coins player have to click on the duck;
• The prize for a shot duck is 0.00001 BTC.

How to hit Jackpot?

A progressive jackpot is a jackpot which increases each time the game is played but the jackpot is not won. When the progressive jackpot is won, the jackpot for the next play is reset to the base value - 0.25 BTC, and resumes increasing under the same rule. Progressive Jackpot will be resumed automatically to a base value at the end of a year.

To win the jackpot you must hit the roll 7777 and the last symbol of your ID bet must be 7 i.e: xxxxxxxxx7.

The percentage of the jackpot is calculated by the formula: (bet_amount * 100) / max_bet_amount

A percent of the jackpot will be won according to the bet amount:

Everything is automatic so you do not need to post your bets anywhere.

Faucet earning:

Only for earnings from faucets, we reserve the right not to authorize withdrawals. We also have a sophisticated cooldown system with the aim to prevent faucet earners activity. At the same time this algorithm will barely affect real players.

Faucet rules:

1. In order to claim the Faucet, you have to not lose tic-tac-toe game against a computer or real player. You will have three attempts.
2. Placing ALL-IN bets on low chance will increase your cooldown time. As a result, your waiting time may be increased for hours.
3. In case of user have reached daily faucet amount limit he has to wait for the next day.
4. Deposit lacking amount for withdrawal after faucet win will be counted as an abuse and can be subject to an account ban and funds confiscation.
5. To have more than one account per user is not allowed on DuckDice. In case you have more than one account please mind that your faucet daily limit will be split between all accounts, you will have a lower possibility to catch rain, your withdrawals will be stopped by DuckDice's fraud prevention system for a manual review which may take up to 24 hours, we do not guarantee withdrawal processing and may ban account with your balance on it. If you already have more than one account please make a self-ban, you can find it in the settings under user menu.
6. Only for earnings from faucets, we reserve the right not to authorize withdrawals.

Tic-tac-toe rules:

User and computer will take turns marking the spaces in the grid. The player who succeeds in placing three of their marks in a horizontal, vertical, or diagonal row wins the game.

Player VS Player tic-tac-toe rules:

The opponent will be found in maximum 10 seconds if no opponent can be found you will play tic-tac-toe with a computer. A player who initiated the Game has to make the first move. Each turn must not exceed 10 seconds limit. If the current player doesn't make a move or closes a Faucet window an opponent wins and a current player loses. The Faucet will be claimed by a player who won a game or in the case of two consequent draws with two different players. If a player lost three times in a row cool-down will be set to 3 minutes.

Why Do I Need To Wait Till Next Faucet Claim?

The Faucet is a feature that gives free coins for trying the game. This feature has not been designed for earnings and while detecting such activity automatic cool-down system will be enabled.

What is the Faucet amount?

The faucet amount depends on your level:

Affiliate Program:

DuckDice provides players with up to 15% from House Edge due to Affiliate Program. It means you get a part of 1% Casino advantage from bets which were made by your referrals.

To start your affiliate program open Affiliate modal window and create a campaign. You can create more than one campaign as you need. Here you may also find official DuckDice banners to promote your referral links and various useful statistics.

While sharing your bet or award in Social Media (eg. Twitter), you create a referral link. Everyone who joins DuckDice by this link becomes your 1-st tier referral in Social Sharing affiliate campaign. To share use buttons on modal pages of bets or awards.

Remember, you may get an affiliate commission only if your referrals weren't registered in DuckDice before. You also can't get an affiliate commission from own clones and active users or their clones. Every fraudulent manipulation would be detected. Please, save our time and don't try to cheat!

Affiliate commission is maximum 15% from the DuckDice's House Edge and is divided into three tiers:

• The first tier is the user's direct referrals. The commission formula is wagering amount * 1% * 10%.
• The second tier is users who signed under the 1st tier referrals link. The commission formula is referral wagering amount * 1% * 3%.
• The third tier is users who signed under the 2nd tier referrals link. The commission formula is referral wagering amount * 1% * 2%.

Please mind that affiliate commission only applies to deposited money (excluding Faucets, etc).

Affiliate commission is recounted and updated every 10 minutes.

I lost access to my account. What should I do?

If you have problems regarding access to your account, please contact support.

How to secure my account?

Upon your first visit we allow you to create an account with username only and store all account details in your browser cookie. The cookie can be erased if you will clear your browser search history and since cookie is being locally stored in your browser – you will not be able to access your account from anywhere but this browser.

To avoid losing your account we strongly recommend you to set a password and an e-mail address. And in order to secure your account it is recommended to use two-factor authentication. You can enable two-factor authentication in "settings" under "security" tab.

Which of my data are public?

User data that may be available for public are:

• bets info;
• registration date;
• seeds;
• game profit;
• username.

Can I Use My Affiliate Link To Create New Users Myself?

It is strongly forbidden to use clone accounts as affiliates!

Referring clones will cause a removal of affiliate commission and ban of withdrawal. Other fraudulent manipulations also may cause stop of affiliate program and block of bonuses.

Can I have several accounts?

We allow only one account per user. Players with multiple accounts will not be able to claim any game bonuses and may be banned from the site completely. All funds from banned accounts will be confiscated.

Can I request a refund?

No, you can not. All bets are final and results are provably fair therefore they cannot be disputed. All-in bets require user confirmation, therefore they cannot be placed accidentaly and cannot be refunded as a result.

Responsible gaming

DuckDice supports responsible gaming and committed to providing the best gaming experience to everyone. At the same time, DuckDice is committed to excluding cases of gaming while underage or let gaming control lives.

Self-exclusion

DuckDice game is designed as a form of an entertainment however if it became a serious problem for you, we want to help. Please, answer the following questions to yourself:

1. Does playing affect your or your family welfare?
2. Do you skip job or studying due to playing?
3. Have you ever spent your last funds while playing?
4. Do you need to borrow money or sell goods to keep playing?
5. Have you ever had suicidal thoughts after playing?

If you have answered yes to at least one question, we strongly recommend visiting one of the following sites:

• https://www.begambleaware.org
• http://www.gamcare.org.uk
• http://www.ncpgambling.org

Underage members

Underaged are not allowed to play on DuckDice all accounts created by an underage person will be permanently blocked and winnings forfeited.

In case you are an adult member of DuckDice and have underage in your household you are responsible for protecting your computer and storing your login details in a safe place.